FOUNDATIONS OF OPERATIONS MANAGEMENT Coursework

FOUNDATIONS OF OPERATIONS MANAGEMENT - Coursework Example The office is small as it was the starting point of the business. The company had been trying to find a way to explore the potential clients at the sea side, but had been reluctant to work on a business plan or business strategy due to the presence of a huge number and variety of competitors already operating in that set up. Instead they have been focusing on building a brand name and customer loyalty through exceptional customer care. Due to this strategy the company had been fast in reaching their annual profit goal, in fact they have exceeded it. So, the board has decided that it is time to step in this potential market. The company’s resorts are already present there and are flourishing but research has shown that a small restaurant will attract a lot of foreign tourists and who could say no to a side profit. A business plan has already been made and approved, this plan includes financial planning, restaurant market research, cash flow forecast, competitor’s analysi s, human resource planning and a marketing plan. More than 70% of our surveyed foreigners focus group deduced having a liking to eat their homelands native food rather than trying new things even in foreign land. Due to already being able to deal with a lot of tourists our chefs are already specialized in foreign cuisine. This is a strength as compare to the potential competitors. Client satisfaction with services and the main menu has been and keeps on being of most extreme significance, yet our discoveries demonstrate that the lighting, bar, decor, and different alternatives to enhance the feasting experience are additionally figures in client choices and tourists are mainly attracted to such places. Cash flow for the next two year has been prepared starting from a huge outflow in the first three months in the preparation and setting up of the restaurant. Starting from cleaning of the already present